Ride Guide
A First-Timer’s Guide to Riding the Bus
- Arrive at your stop between five to ten minutes early. Wait on the sidewalk where the operator can see you.
- As the bus approaches, check the sign above the front window to make sure it’s the route and destination you want. If it is, signal the operator that you wish to board.
- Be ready with exact change or a valid ticket, transfer receipt or monthly pass.
- Stay back from the curb and wait until the bus comes to a complete stop. Then, get on the bus and pay your fare. Click here to view information on how to pay your fare.
- Major stops will be announced. If you are not familiar with the area, you can ask the operator to call out your destination.
- About a block before you want to get off, push the black or yellow plastic strip or pull the cord above your head to request the next stop.
- Gather all personal items and exit through the rear door.
For your safety
- Riding at night? Wear light-colored clothing and carry a reflector or flashlight so the operator can see you.
- Never cross in front of a bus unless it is stopped at a red light.
- To report an emergency or a suspicious package or behavior, tell the operator right away or call 9-1-1.
- All Triangle bus systems are ADA accessible. Click here to learn more about accessible services.
- If you have a disability that prevents you from using the fixed-route buses, you may be eligible for ADA complementary para-transit service. Click here to learn more about para-transit services.
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