Ride Guide
- Click here for information on the Short Range Transit Plan!
A First-Timer’s Guide to Riding the Bus
- Arrive at your stop between five to ten minutes early. Wait on the sidewalk where the operator can see you.
- As the bus approaches, check the sign above the front window to make sure it’s the route and destination you want. If it is, signal the operator that you wish to board.
- Be ready with exact change or a valid ticket, transfer receipt or monthly pass.
- Stay back from the curb and wait until the bus comes to a complete stop. Then, get on the bus and pay your fare. Click here to view information on how to pay your fare.
- Major stops will be announced. If you are not familiar with the area, you can ask the operator to call out your destination.
- About a block before you want to get off, push the black or yellow plastic strip or pull the cord above your head to request the next stop.
- Gather all personal items and exit through the rear door.
Holding Buses at the Regional Transit Center (RTC)
If customers would have a 60 minute wait or longer to catch the next departure on a route departing the Triangle Transit Regional Transit Center (RTC), then the bus will be held up to 15 minutes for transfers. The 6:20pm departure will be held until all requested transfers have been made. All other departures from the RTC will not be held past the scheduled departure time.
For Your Safety
View our Safety Brochure (pdf)
Suspicious Packages If you spot an unattended package, look for the following:
- Placement in an out-of-the-way location
- Individuals in the act of abandoning the package and hastily departing the area
- Unusual attached batteries or wires. Attached tanks, bottles or bags that might contain chemicals
- An attached message
- A suspicious cloud, mist, gas, vapor or odor. Seeping fluid
- Nearby individuals showing signs of illness or distress
Handling Suspicious Packages
- Do not shake or empty the contents of any suspicious package or envelope
- Do not carry the package or envelope, show it to others or allow others to examine it
- Put the package or envelope down on a stable surface; do not sniff, touch, taste, or look closely at it or at any contents which may have spilled
Other Safety Tips
- To report an emergency or a suspicious package or behavior, tell the operator right away or call 9-1-1.
- Riding at night? Wear light-colored clothing and carry a reflector or flashlight so the operator can see you.
- Never cross in front of a bus unless it is stopped at a red light.
- All Triangle bus systems are ADA accessible. Click here to learn more about accessible services.
- If you have a disability that prevents you from using the fixed-route buses, you may be eligible for ADA complementary para-transit service. Click here to learn more about para-transit services.
Helpful resources on GoTriangle.org
family of services. |